TotalAuthority

    Privacy Policy

    We value your privacy and take it seriously. Please read this Privacy Policy carefully before using https://totalauthority.com (the "Website") operated by Bigg Pants Ltd T/A TotalAuthority ("we," "our," or "us").

    This Privacy Policy explains how we collect, use, and handle your personal data when you access or use our Website. By using the Website, you agree to the terms outlined here. If you do not agree, please do not use the Website.

    Information We Collect

    We collect and store information that you provide directly and information collected automatically through tracking technologies. This includes:

    1. Identifying Information – Name

    What we collect: Your name

    Legal basis: Consent; Contract performance; Legal obligations

    How we collect it: Forms you complete; tracking pixels

    How we use it:

    • Customer support
    • Service delivery
    • Contract fulfilment
    • Marketing (if consented)
    • Fraud prevention

    If you do not provide this, we may be unable to provide services or respond to enquiries.

    2. Identifying Information – Billing Address

    What we collect: Your billing address

    Legal basis: Consent

    How we collect it: Information you submit

    How we use it: Analytics

    Without this, analytics related to payments may not be complete.

    3. Identifying Information – Email Address

    What we collect: Your email address

    Legal basis: Consent; Contract performance; Legal obligations

    How we collect it: Forms, tracking pixels

    How we use it:

    • Service communications
    • Customer support
    • Account verification
    • Direct marketing (if consented)
    • Resolving issues

    Without it, we can't contact you, provide services, or respond to your requests.

    4. Financial Information – Card Details

    We may collect the following when processing payments:

    • Credit/debit card number
    • Expiry date
    • CVV code
    • Bank account number (if relevant)

    Legal basis: Consent; Contract performance

    How we collect it: Secure payment forms

    How we use it: Payment processing, fraud prevention, analytics

    Without these, transactions cannot be processed.

    How We Protect Your Information

    We use industry-standard measures to protect your personal data, including:

    • Secure data encryption (SSL)
    • Access control and employee training
    • Risk assessments and internal protocols
    • Separation of internal systems from public networks
    • Physical and logical security controls

    Cookies

    We use cookies to improve user experience and track behaviour on our Website. For full details, please see our Cookie Policy.

    Children's Privacy

    This Website is not intended for use by anyone under the age of 18. We do not knowingly collect data from children. If a child provides personal data, we will delete it and take appropriate steps to prevent further collection.

    Analytics

    We use Google Analytics and similar tools to understand user behaviour and improve our services. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout/

    Information Retention

    We retain your personal data for as long as necessary to:

    • Provide services
    • Meet legal requirements
    • Resolve disputes
    • Enforce agreements

    We regularly review data and delete what's no longer needed.

    Direct Marketing

    We may send marketing emails about our services if you've given consent. You can opt out at any time by clicking "unsubscribe" in any email or contacting us at [email protected].

    Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request deletion or correction
    • Withdraw consent to processing
    • Object to or restrict certain uses
    • Receive a portable copy of your data
    • Lodge a complaint with a relevant authority

    You can exercise these rights by contacting us at [email protected]. We may need to verify your identity before processing your request.

    How to Contact Us

    For questions, concerns, or to exercise your data rights, please contact:

    Bigg Pants Ltd T/A TotalAuthority

    [email protected]

    https://totalauthority.com

    Third-Party Links

    Our Website may link to other websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

    Do Not Track

    We do not respond to Do Not Track (DNT) signals. You can manage your preferences through your browser settings.

    Data Transfers

    Your data may be processed outside your country of residence, including in jurisdictions where privacy laws may differ. We take steps to ensure your data is protected wherever it is processed.

    Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we'll post the updated version on this page. Please check back periodically.

    Last updated: 11/30/2025