TotalAuthority

    Terms of Service

    Last updated: June 25, 2025

    Please read these Terms of Service ("Terms") carefully before using https://totalauthority.com (the "Website") operated by Bigg Pants Ltd T/A TotalAuthority ("we," "us," or "our"). These Terms include important information about your rights and responsibilities, including limitations on our liability.

    By accessing or using the Website, you agree to be bound by these Terms. If you do not accept them, you must not use the Website.

    Offers and Pricing

    We offer services and digital products on this Website. Prices are listed on the Website and include any applicable taxes and fees.

    Purchases

    When making a purchase, your payment is processed through a third-party provider. You may choose from:

    • Apple Pay
    • PayPal
    • Stripe

    These processors accept: American Express, Visa, MasterCard, Discover, cheque, and bank transfer. We are not responsible for how these third parties handle your payment data. Please refer to their respective privacy policies.

    By making a purchase, you confirm that:

    • You have the legal right to use the selected payment method
    • All information provided is accurate and complete

    Cancellations

    You may cancel a purchase prior to download, delivery, or performance. Cancellations must be requested via the Website or by contacting [email protected]. We do not charge a cancellation fee, but we do not issue refunds on cancelled purchases.

    We reserve the right to cancel an order before it is delivered or fulfilled. If we cancel, you will receive a full refund.

    Refund Policy

    We do not offer refunds on purchases made through the Website, unless we cancel the order.

    Advance Payments

    We may request an advance payment to cover upfront costs related to services or digital products. If we or you cancel the purchase, this advance will be refunded.

    Deposits

    We may also request a deposit to reserve a service or product. If the purchase is cancelled by either party, the deposit will be refunded.

    No Warranty on Purchases

    To the fullest extent allowed by law, all services and digital products are provided "as is." No express or implied warranties are offered. Your statutory consumer rights, if applicable, are not affected.

    Remedies

    If there's a breach of these Terms in connection with a purchase, your remedy is limited to a price reduction or dispute resolution as outlined in the "Governing Law" section.

    Subscriptions

    Some products or services may be offered through a subscription model with a 1-month initial term.

    Subscriptions auto-renew monthly using the original payment method. We'll notify you in advance of each renewal.

    To cancel, email [email protected] at least 30 days before your next renewal.

    Prohibited Uses

    You agree not to misuse this Website. Prohibited activities include, but aren't limited to:

    • Impersonation or misrepresentation
    • Spam or unauthorised promotions
    • Disruptive behaviour affecting other users
    • Overloading, disabling or interfering with site functionality
    • Using bots or scrapers to access or copy site content
    • Introducing malware or unauthorised code
    • Attempting to gain unauthorised access to any systems
    • Violating any local, national, or international laws

    This Website is provided "as is." We do not guarantee uninterrupted access or error-free performance.

    Availability, Errors & Inaccuracies

    We may update or correct information on the Website without notice. Services may be unavailable or mispriced. We reserve the right to correct any errors.

    If you notice an issue on our Website, invoice, or correspondence, please contact us at [email protected].

    Limitation of Liability

    To the extent permitted by law, Bigg Pants Ltd T/A TotalAuthority will not be liable for any direct, indirect, incidental, special, or consequential damages related to:

    • Use of the Website
    • Inability to access or use the Website
    • Reliance on content
    • Third-party links, services or software
    • Payment processing or account breaches

    If we're found liable for any loss or damage, total liability will not exceed the fees you paid for services directly related to the issue.

    These limits reflect a fair allocation of risk and remain in effect even if a limited remedy fails.

    Third-Party Links

    We may link to third-party websites for reference or convenience. These are not under our control, and we are not responsible for their content, services, or practices. Use them at your own risk.

    Intellectual Property

    Unless stated otherwise, all content on this Website—including text, graphics, logos, code, images, and layout—is owned by or licensed to Bigg Pants Ltd T/A TotalAuthority and protected by copyright and intellectual property laws.

    Infringement Notices

    If you believe any content on the Website infringes your intellectual property, please email us at [email protected] with the subject line "Infringement of Intellectual Property Rights – DMCA."

    Include:

    • A signature (digital or physical)
    • Description of the original work
    • URL or specific location of the infringing content
    • Your full name, address, email, and phone number
    • A good-faith statement that the use is not authorised by you, your agent, or the law

    Incomplete or false claims may result in legal liability.

    Governing Law and Dispute Resolution

    These Terms are governed by applicable contract law, without regard to conflict of law principles.

    If a dispute arises that we can't resolve informally, you agree to submit to binding dispute resolution or small claims proceedings in a mutually agreed venue.

    If any term is found unenforceable, the rest of the Terms remain in effect.

    Changes to These Terms

    We may update these Terms at any time. If we do, we'll post the revised version on the Website. Your continued use of the Website after updates means you accept the new Terms.

    Contact Us

    If you have questions about these Terms, please contact:
    [email protected]